What it does
Turns the questions customers keep asking, and the owner's best replies to them, into help-center articles and saved replies that match the help center's existing sections, titles and voice.
Works with your apps
- ZendeskRecent tickets and the replies that solved them; the help center and saved replies to match, and to save drafts into on your yes.Optional
- IntercomRecent conversations; the help center articles and saved replies to match, and to save drafts into on your yes.Optional
- FreshdeskRecent tickets; the solution articles and canned responses to match, and to save drafts into on your yes.Optional
- GorgiasRecent tickets; the help center and macros to match, and to save drafts into on your yes.Optional
- NotionA help center or FAQ kept as pages: the structure to match and where new drafts go.Optional
- Google DocsWrites each article as a document when the help center lives in documents or isn't connected.Optional
Routines it runs for you
Set up with you in a quick chat, so each one fits you. Switch on the ones you want.
- Monthly help center gapsDay 1 of every month at 9 AM
More for support
- Reply to my reviewsDrafts a reply to each review in your voice for you to post, and shows what customers keep saying.
- Answer this customer emailAnswers a customer email or ticket in your voice from the real order and your policy, with any refund staged for your OK.
- Answer my customersSorts your support inbox and drafts every reply from the real order and your policy, with sends and refunds ready for your OK.
Put Turn answers into help articles to work.
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